Frequently Asked Questions

We use high-quality, all-natural skincare products in all of our treatments. Some of the brands we use include Image and Dermalogica.

We offer a variety of facial treatments including hydrating facials, anti-aging facials, and acne facials. Our estheticians can help determine the best treatment for your skin type and concerns.

We recommend showering before your appointment and avoiding shaving or waxing the day of your treatment. You should also avoid wearing any lotions or perfumes.

To prepare for a massage, it's important to hydrate, take a warm shower, and communicate your needs to the therapist. Wear comfortable clothing, avoid heavy meals, and arrive a few minutes early. Practice relaxation techniques to help calm your mind and body before the session.

If you need to reschedule your appointment, you can log into your account and make changes anytime.  For late notice cancellations, please call us directly at 516.987.4127 as soon as possible

Cancellations without 24 hour notice may result in a charge for your session, as that time has been set aside specifically for you. 

The frequency of massages depends on your individual needs and preferences. Some people schedule regular massages once a week or once a month, while others choose to have them occasionally for specific issues or relaxation purposes.

During a massage, you can expect the following:

1. Pre-session consultation: Your massage therapist will discuss your medical history, any specific concerns or areas of focus, and your preferences for the session. This helps them tailor the massage to meet your needs.

2. Privacy and comfort: You will be provided with privacy to undress to your comfort level. Most people prefer to remove all clothing, but you can choose to leave on your undergarments if it makes you more comfortable. Your massage therapist will ensure that you are appropriately draped with a sheet or towel throughout the session, exposing only the areas being worked on.

3. Relaxing environment: The massage room will be quiet, dimly lit, and designed to promote relaxation. Soft music or nature sounds may be playing in the background to enhance the soothing ambiance.

4. Massage techniques: Your massage therapist will use various techniques to address your concerns and promote relaxation. These may include long, flowing strokes (effleurage), kneading, friction, stretching, and pressure applied with hands, fingers, elbows, or forearms.

5. Communication: Open communication is key during a massage. You should feel free to communicate your preferences, such as the amount of pressure applied, areas of focus, or any discomfort you may experience. Your massage therapist will adjust their approach accordingly to ensure your comfort.

6. Sensations and relaxation: As the massage progresses, you may experience a range of sensations, including tension release, muscle relaxation, improved circulation, and a deep sense of relaxation. Many people find massages to be deeply calming and rejuvenating.

7. Post-massage recommendations: After the massage, your therapist may provide recommendations for self-care, such as stretches, exercises, or tips for maintaining the benefits of the session.

Remember, every massage experience is unique, and the specifics may vary depending on the type of massage and the techniques used by your therapist. It's important to communicate openly with your massage therapist to ensure the session meets your expectations and addresses your specific concerns.